StockSaathi ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By using StockSaathi, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We collect the following personal information when you register:
Full Name
Email Address
Password (encrypted and hashed)
Subscription Status and Payment Information
1.2 Usage Data
We automatically collect certain information when you use our service:
Browser type and version
Device information (type, operating system)
IP address (anonymized)
Pages visited and time spent
Date and time of visits
Referring website addresses
1.3 Portfolio and Watchlist Data
If you use our portfolio tracking features, we store:
Stock symbols you track
Quantities and purchase prices you enter
Purchase dates
Watchlist preferences
1.4 Payment Information
We collect UPI transaction IDs for payment verification. We DO NOT store your bank account details, UPI PIN, or any sensitive financial credentials. Payment processing is handled by your UPI app directly.
2. How We Use Your Information
We use your information for:
Service Delivery: To provide you with stock recommendations, portfolio tracking, and related services
Account Management: To create and manage your account, verify your identity, and process subscriptions
Communication: To send you service-related notifications, updates, and educational content
Payment Processing: To verify your subscription payments and maintain billing records
Service Improvement: To analyze usage patterns and improve our platform
Security: To detect and prevent fraud, unauthorized access, and technical issues
Legal Compliance: To comply with applicable laws and regulations
3. Data Retention Policy
3.1 Active Accounts
We retain your personal data for as long as your account is active and you continue to use our services.
3.2 Inactive Accounts
If your account becomes inactive (no login for 24 consecutive months), we will:
Send you email notifications at 18 months and 22 months of inactivity
Archive your account data after 24 months
Delete archived data after 36 months of total inactivity
3.3 Account Deletion
If you request account deletion:
We will delete your personal information within 30 days
Portfolio and watchlist data will be permanently removed
Transaction records may be retained for 7 years for tax and legal compliance
Anonymized usage statistics may be retained for analytical purposes
3.4 Legal Requirements
We may retain certain data longer if required by law, for dispute resolution, contract enforcement, or to prevent fraud and abuse.
4. Data Security & Confidentiality
4.1 Security Measures
We implement industry-standard security measures:
Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
Password Security: Passwords are hashed using bcrypt with salt
Secure Database: MongoDB with access controls and authentication
Regular Backups: Automated daily backups to prevent data loss
Access Control: Strict access controls limiting who can view your data
Monitoring: 24/7 system monitoring for suspicious activity
4.2 Confidentiality Commitment
We treat your information as strictly confidential:
Your portfolio holdings and investment data are private and never shared
Your email and personal details are kept confidential
We do not sell, rent, or trade your personal information to third parties
Our team members sign confidentiality agreements
Access to user data is logged and audited
4.3 Data Breach Protocol
In the unlikely event of a data breach:
We will notify affected users within 72 hours via email
We will inform relevant authorities as required by law
We will take immediate action to secure the breach
We will conduct a thorough investigation
We will implement additional safeguards to prevent future incidents
5. Data Sharing and Disclosure
5.1 We DO NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5.2 Limited Sharing
We may share your information only in these limited circumstances:
Service Providers: With trusted third-party services (hosting, email) who help operate our platform
Legal Requirements: When required by law, court order, or government request
Protection: To protect our rights, property, or safety, or that of our users
Business Transfer: In the event of a merger, acquisition, or sale of assets
5.3 Anonymized Data
We may use and share anonymized, aggregated data that cannot identify you personally for research, analytics, and service improvement purposes.
6. Your Rights
You have the following rights regarding your data:
Access: Request a copy of your personal data we hold
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your account and personal data
Portability: Request your data in a machine-readable format
Objection: Object to processing of your data for certain purposes
Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, contact us through our website or email. We will respond within 30 days.
7. Cookies and Tracking
We use cookies and similar technologies to:
Keep you logged in to your account
Remember your preferences
Analyze usage patterns
Improve user experience
You can control cookies through your browser settings. However, disabling cookies may affect functionality.
8. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
9. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information is primarily stored and processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
Posting the new policy on this page
Updating the "Last Updated" date
Sending you an email notification (for material changes)
Your continued use of our service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
Website: stocksaathi.app
Email: Contact form on our website
Response Time: Within 72 hours
📋 Quick Summary
✅ We protect your data with industry-standard security
✅ We keep your information confidential
✅ We never sell your personal data
✅ You can request deletion anytime
✅ Inactive accounts deleted after 36 months
✅ Data breach notification within 72 hours
Effective Date: January 1, 2026 Version: 1.0 Governing Law: Laws of India